CRM On Demand News

Welcome to the ActivePrime Blog

In our blog, you’ll find helpful and informative posts dedicated to improving CRM performance and usability. Our topics include deep dives on the technical aspects of CRMs like searching and data quality. You’ll also find insightful posts about user productivity and adoption.

Join ActivePrime At Oracle OpenWorld 2014

Join ActivePrime At Oracle OpenWorld 2014

CRM On Demand Customer Meet-Ups Oracle OpenWorld 2014 is in full swing!   We are organizing meet-ups for CRM On Demand customers.  Come join us at one of the following times to catch up, take a break and network, and share tips with other CRM On Demand users.

ActivePrime to Participate In Oracle CRM On Demand User Groups

ActivePrime to Participate In Oracle CRM On Demand User Groups

MOUNTAIN VIEW, CA - June 5, 2014 -- ActivePrime is excited to announce our participation in the upcoming User Groups for Oracle CRM On Demand, being held in cities across the US this month.

Join us in June as we host technical round table discussions specific to CRM On Demand. Learn how to improve best practices and get the latest tips and techniques by listening to case studies presented by joint ActivePrime and Oracle customers. Get a glimpse into the future by listening to the discussion of the CRM On Demand roadmap.

This is a terrific opportunity to meet other CRM On Demand administrators and learn from customers' case studies. Don’t miss this chance to spend time with your peers.

Interested in attending? To find a user group in your area, contact us today.

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Oracle CRM On Demand Release 25 CRM Usability Enhancements Explained

Oracle CRM On Demand Release 25 CRM Usability Enhancements Explained

This is the last of a series of five articles that will explain the enhancements to Oracle CRM On Demand in Release 25 (R25). This article's focus is on the enhancements to CRM Usability.

Please note that this list does not cover all the enhancements by Oracle; if you need further information, please access the online documentation within My Oracle Support/Oracle CRM On Demand Knowledge Center.

Users now have the ability to go directly to a detail page when searching from the action bar if only one record is returned If your search returns one result, you will be brought to that record's detail page. This is configurable by user through the Personal Action Bar Layout. This simple step will save you clicks and get you to your record more quickly.

Management Enhancements Explained for Oracle CRM On Demand R25

Management Enhancements Explained for Oracle CRM On Demand R25

This is the fourth of a series of five articles that will explain the enhancements to Oracle CRM On Demand in Release 25 (R25). This article’s focus is on the updates to CRM Data Management.

Please note that this list does not cover all the enhancements by Oracle; if you need further information, please access the online documentation within My Oracle Support/Oracle CRM On Demand Knowledge Center.

An identical Health Care Professional (HCP) Contact Allocation of a different type can be imported without errors. If you are a Life Sciences CRM On Demand user, this applies to you. These Allocations are used to track the maximum number of samples of product that can be given to health care professionals by sales reps in the pharmaceutical industry

Analytics Enhancements Explained for Oracle CRM On Demand Release 25

Analytics Enhancements Explained for Oracle CRM On Demand Release 25

This is the second of a series of five articles that will explain the enhancements to Oracle CRM On Demand in Release 25 (R25). This article’s focus is on the updates to CRM Analytics.

Please note that this list does not cover all the enhancements by Oracle; if you need further information, please access the online documentation within My Oracle Support/Oracle CRM On Demand Knowledge Center.

Opportunity and Contacts analysis Many-to-many relationships can now be reported on. For instance, you can create reports based on the Opportunity Contact History and Opportunity Contacts.

Solutions Reporting in Analytics The many-to-many relationship between Solutions and Related Objects can now be reported on. For example, you can create a report on Solutions and Service Requests.

Oracle CRM On Demand Release 25 Administration Enhancements Explained

Oracle CRM On Demand Release 25 Administration Enhancements Explained

This is the first of a series of five articles that will explain the enhancements to Oracle CRM On Demand in Release 25 (R25). This article’s focus is on the updates to CRM Administration.

 

Please note that this list does not cover all the enhancements by Oracle; if you need further information, please access the online documentation within My Oracle Support/Oracle CRM On Demand Knowledge Center.

Book and Book Users are now audited

As an administrator, you can now monitor any changes made to Books and Book Users, such as hierarchy and membership.

For example: A territory owner was promoted and a new owner was assigned to the records. You will have access to a history of adding a new owner to the Book and removing the old owner from the Book.

CRM On Demand Inner Circle Partner Pavilion to be Showcased at Oracle® OpenWorld 2009

CRM On Demand Inner Circle Partner Pavilion to be Showcased at Oracle® OpenWorld 2009

Oracle Press Release

CRM On Demand Inner Circle Continues To Deliver Best-In-Class Solutions, Customer Successes

Redwood Shores, CA – October 5, 2009

News Facts

  • Oracle has created a focused Oracle® CRM On Demand Inner Circle Pavilion at Oracle OpenWorld this year.

ActivePrime, Inc Launches CleanEnter™ Real-Time Data Deduplication for Oracle CRM On Demand

ActivePrime, Inc Launches CleanEnter™ Real-Time Data Deduplication for Oracle CRM On Demand

CleanEnter Provides Fast, Easy Data Entry and Duplicate Detection for Oracle CRM On Demand

Pasadena, CA – September 18, 2008 – ActivePrime, Inc™, the leading supplier of CRM data quality solutions, announces today the availability of CleanEnter™ for Oracle® CRM On Demand. Embedded within the Oracle CRM On Demand user interface by ActivePrime, CleanEnter identifies possible duplicates in real time, facilitating new record creation and preventing duplicates from accidentally being created.

ActivePrime Inc. Releases CleanCRM Version 3.3

ActivePrime Inc. Releases CleanCRM Version 3.3

Supporting Salesforce Winter `07 release, Advanced Grouping Option for Siebel CRM On Demand, and Performance and Security Enhancements

Pasadena, CA - January 16, 2007 – ActivePrime, Inc, the leading supplier of context independent data content, cleansing and standardization solutions announces today the release of CleanCRM™ Version 3.3 with support for Salesforce Winter `07 release, the Advanced Grouping option for Siebel CRM On Demand customers as well as performance and security enhancements.